Privacy Policy
This data privacy policy (the โData Privacy Policyโ) outlines the various aspects of user privacy and describes how exSat.network LTD (referred to as the โCompanyโ, โweโ, โourโ or โusโ) collects and utilizes your personal information.
Please read this carefully as this Data Privacy Policy is legally binding when you use the exSat Interface (as defined in our Terms). You can reach out to us with any inquiries related to this Data Privacy Policy via the contact details provided below.
DATA PROCESSING IN CONNECTION WITH THE WEBSITE
1. Information that we collect
We obtain information about you in several ways:
Information You Provide to Us. We gather information directly from you through your interactions with us, including: (i) your name and email address when you contact us; (ii) the details you provide in your messages; and (iii) your feedback and correspondence, such as information you provide when you ask questions about the exSat Interface, receive customer support, or otherwise communicate with us.
Information Collected Automatically. We may automatically log certain details about how you use the exSat Interface (referred to as โLog Dataโ).
Log Data may include details such as your Internet Protocol (IP) address, device and browser type, operating system, your location, the time, date and duration of your visit to the exSat Interface, the frequency of your use of the exSat Interface, search terms, and other statistics.
We use this information to improve and enhance the exSat Interface by expanding its features and functionality and tailoring it to our usersโ needs and preferences.
2. Use of your personal data
We use your Personal Data for the following purposes:
- To ensure that content from the exSat Interface and other online presences is presented in the most effective way for you;
- To manage the exSat Interface, and other online presences, for internal business administration and operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
- To keep the exSat Interface safe and secure;
- To optimize your user experience, which includes operating, maintaining, and improving the exSat Interface;
- To create reports, analyses, or similar services for research or business intelligence purposes to improve the exSat Interface; and
- To comply with applicable legal or regulatory obligations, including conducting due diligence such as anti-money laundering and counter-terrorist financing checks, verifying addresses (and, where applicable, beneficial owners), sanctions screening, complying with sanctions and embargo legislation, and preventing and detecting fraud.
3. Your inquiries
For any questions, you can contact us via email at the following address: support@exsat.network. We use the data you provide in an email to us, which you may give voluntarily, solely to respond to your inquiry or reply to your email in the best possible manner.
YOUR RIGHTS
You have the following rights concerning your personal data:
- Access: to obtain free information about your personal data processed at any time and a copy of this information.
- Correct: to obtain from us, without undue delay, the correction of inaccurate personal data concerning you.
- Delete: to obtain from us the erasure of personal data concerning you as soon as possible.
- Restrict: in certain circumstances, to obtain from us restriction of processing your personal data.
- Object: to object, on grounds relating to your particular situation, at any time to the processing of personal data concerning you.
- Withdraw: to withdraw your consent to processing your personal data at any time.
- Opt-out: to stop receiving direct marketing communications which you have previously consented to receive. We may continue to send you other non-marketing communications.
To exercise these rights, please contact us by email at support@exsat.network. We may request specific information from you to help us confirm your identity and process your request. Applicable law may require or permit us to decline your request. If we decline your request, we will inform you why, subject to legal restrictions.
If you wish to file a complaint about our use of your personal data or our response to your requests regarding your personal data, you may contact us at support@exsat.network or submit a complaint to the data protection regulator in your jurisdiction.
DATA SECURITY
We employ appropriate technical and organizational security measures to safeguard your personal data. Our security measures are continually being improved in line with technological developments.
Please note that any data transmission over the Internet (e.g., communication by email) is generally not secure and we accept no liability for data transmitted to us via the Internet. Unfortunately, absolute protection is not technically possible.
This information does not apply to third-party websites and the corresponding links provided on the exSat Interface. We assume no responsibility or liability for these.
SENDING YOUR PERSONAL DATA INTERNATIONALLY
Due to the global nature of our business, your personal data may be transferred to jurisdictions that do not offer the same level of data protection as under the applicable data regulation to us.
In such cases, we will process personal data or ensure it is processed in accordance with the requirements of the applicable data regulation to us.
DURATION OF DATA PROCESSING
We retain your personal data only for as long as necessary for the purposes for which we process the information as set out in this Data Privacy Policy. Records can be held on various media (physical or electronic) and formats.
Retention periods are determined based on the type of record, the nature of the record and activity, and the legal or regulatory requirements that apply to those records.
However, we may retain your personal data for a longer period if such retention is necessary for compliance with a legal obligation to which we are subject, or to protect your vital interests or the vital interests of another natural person, or where we have a legitimate interest to do so.
SHARING YOUR PERSONAL DATA
We may share your information with our related entities, affiliates, administration centers, third-party service providers, agents, subcontractors, and other associated organizations for the purpose of completing tasks and providing our services to you.
When we use any other third-party service providers, we will disclose only the personal data that is necessary to deliver the required service and will ensure that they keep your information secure and do not use it for their own purposes.
Additionally, we may transfer your personal data to a third party as part of a sale of some or all of our business and assets or as part of any business restructuring or reorganization, or if we are obligated to disclose or share your personal data to comply with any legal obligation.
However, we will take steps to ensure that your privacy rights continue to be protected.
AMENDMENTS TO THIS POLICY
We may modify this Privacy Policy at any time by posting the revised version on the site, including the effective date of the revised version. The current version of the Data Privacy Policy, as published on the site, is applicable.
CONTACT
Please contact us with any questions, comments, or concerns regarding our Data Privacy Policy as well as any requests at support@exsat.network.
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